Welcome to Masha Mini

These Terms and Conditions outline the rules and regulations for using our website https://mashamini.com/ and purchasing our products. By accessing or shopping on our site, you agree to comply with these terms. Please read them carefully before placing any order.


1. Introduction

“Masha Mini,” “we,” “our,” or “us” refers to the owners of this website.
“You,” “your,” or “customer” refers to the user or viewer of our website.

Our goal is to provide high-quality, organic, and safe baby clothing across Pakistan. All products, offers, and services listed on this site are subject to these Terms and Conditions.


2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years old, or using the website under the supervision of a parent/guardian.

  • Agree to provide accurate, current, and complete information during registration or checkout.

  • Are using this site for personal and lawful purposes only.


3. Products and Pricing

  • All products displayed on our website are subject to availability.

  • We make every effort to display accurate colors and descriptions, but slight variations may occur due to screen differences.

  • Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

  • Discounts, coupons, and promotions are valid only for the time specified.


4. Orders and Payment

  • Orders are confirmed only after successful payment.

  • We accept various secure payment methods including debit/credit cards, bank transfer, and cash on delivery (COD).

  • Once an order is placed, it cannot be modified after 30 minutes.

  • Masha Mini reserves the right to cancel or refuse any order if fraudulent activity or incorrect details are suspected.


5. Shipping and Delivery

  • We deliver across Pakistan using trusted courier services.

  • Standard delivery takes 3–7 business days, depending on your location.

  • In rare cases, delays may occur due to external factors (weather, strikes, etc.). Masha Mini will not be liable for such delays.

  • Customers are responsible for providing accurate delivery information.


6. Returns, Refunds & Exchanges

Please refer to our Refund & Exchange Policy page for full details.
In short:

  • We do not offer direct refunds once the order is shipped.

  • If a product arrives damaged or defective, we’ll offer a credit note or replacement after verification.

  • All disputes must be raised within 24–48 hours of delivery, accompanied by an unboxing video as proof.


7. Intellectual Property Rights

All content, designs, images, logos, and text on Masha Mini are the exclusive property of the brand and protected by copyright and trademark laws.
You may not reproduce, modify, or distribute any content without our written permission.


8. User Responsibilities

When using our website, you agree:

  • Not to engage in fraudulent activity, hacking, or misuse of the platform.

  • Not to post false information, reviews, or offensive content.

  • To respect the rights and privacy of other users.


9. Limitation of Liability

Masha Mini shall not be held responsible for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product misuse, allergic reactions, or incorrect sizing chosen by the customer.

  • Temporary website unavailability due to maintenance or server issues.

All products are intended for external wear only and should be used under parental supervision for young children.


10. Privacy and Data Protection

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, store, and use your personal data.


11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Karachi, Pakistan.


12. Changes to Terms

Masha Mini reserves the right to update or modify these Terms & Conditions at any time without prior notice.
We encourage you to review this page regularly to stay informed of any changes.


13. Contact Us

If you have questions about these Terms, please contact us at:
📧 Info@mashamini.com

✨ Masha Mini — Dressing little hearts with care, comfort, and confidence.